Home Appliances Service
Professional home appliances installation, repair, warranty support and after-sales service — delivered through a nationwide service network across India.
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Platform Modules
Integrated
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Portals
Live channels
Ready
AI Dispatch
Auto-assign
Digital
Workflow
End-to-end
Enterprise Verticals We Serve
OEMs, manufacturers, retail chains, insurance companies and corporate clients — served through our Pan India service platform.
Built for Enterprise Operations
Unified platform, AI dispatch, field team tools, and customer & partner portals — one system for nationwide operations.
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Platform Modules
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Cities Covered
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AI Dispatch Engine
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Customer View
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Digital Workflow
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Service Support
Engineering the Future of After-Sales
Building the platform for modern after-sales service operations.
To build India's most intelligent after-sales service infrastructure — empowering brands and service networks with AI-driven platform and field operations across the country.
Complete After-Sales Operations
Sixteen integrated service capabilities — from installation to reverse logistics — managed through one enterprise platform.
Installation
Professional OEM-standard installation with digital sign-off and warranty activation.
Repair
On-site and workshop repairs with genuine spare parts and SLA-backed turnaround.
AMC
Annual maintenance contracts with preventive schedules and priority dispatch.
Warranty
End-to-end warranty claim processing, validation and fulfillment.
Extended Warranty
Flexible extended warranty programs for OEMs and retail partners.
Reverse Logistics
Pickup, refurbishment, disposal and asset recovery at scale.
Warehouse
Multi-city warehousing with real-time inventory sync.
Inventory
Spare parts forecasting, procurement and distribution management.
Inspection
Pre-delivery and post-service quality inspections with digital reports.
Technical Audit
Network audits, engineer competency assessments and process compliance.
Customer Care
Multi-channel support with platform integration and escalation workflows.
Remote Support
Video diagnostics and guided troubleshooting before field dispatch.
Buyback
Structured buyback programs for trade-in and upgrade campaigns.
Exchange
Seamless product exchange workflows with logistics orchestration.
Field Service
AI-powered dispatch, routing and real-time engineer tracking.
Call Center
Dedicated inbound/outbound operations with IVR and WhatsApp integration.
Vertical Expertise at Scale
Purpose-built service networks for every major product category and enterprise vertical in India.
Electronics
Smart devices, gadgets and consumer electronics service networks.
TV
LED, OLED and Smart TV installation and repair workflows nationwide.
AC
Split, window and central AC service with seasonal surge capacity.
Refrigerator
Direct cool, frost-free and commercial refrigeration support.
Washing Machine
Front-load, top-load and semi-automatic service operations.
Kitchen Appliances
Chimneys, hobs, microwaves and built-in appliance networks.
Medical Equipment
Compliance-grade service for diagnostic and hospital equipment.
Solar
Panel installation, inverter service and performance monitoring.
EV Chargers
AC/DC charger installation, maintenance and uptime management.
IT Hardware
Enterprise hardware deployment, repair and asset lifecycle.
Retail
Multi-store service coordination for retail chains nationwide.
Insurance
Claims processing, survey and settlement workflows.
Manufacturing
Plant-level service support and dealer network management.
OEM
White-label after-sales infrastructure for original equipment makers.
One Platform. Complete Control.
From ticketing to AI dispatch — every module built for daily operations at scale across India.
Ticketing & Dispatch
Unified customer, ticket and partner service management.
Field Team Portal
Web-based technician workspace for job assignment, service reports and field operations.
Customer Portal
Self-service booking, tracking and warranty management.
Partner Portal
Dealer and franchise dashboards with commission tracking.
Inventory
Real-time spare parts visibility across warehouses and vans.
Ticketing
AI-assisted ticket creation, routing and escalation.
Payments
Integrated invoicing, Razorpay and enterprise billing.
Analytics
Executive dashboards with SLA, NPS and operational KPIs.
Reports
Custom report builder with scheduled delivery.
AI Dispatch
Intelligent engineer assignment based on skill, location and load.
GPS Tracking
Live engineer location with ETA and route replay.
Notifications
SMS, WhatsApp, email and push notification orchestration.
API
RESTful APIs and webhooks for ERP and marketplace integration.
Intelligence Built Into Every Operation
Machine learning models that optimize dispatch, predict failures and automate customer interactions.
AI Dispatch
Engineer matching by skill, location, workload and availability — powered by the AI Hub.
AI Route Optimization
Dynamic job sequencing by city and SLA — reduces travel time per engineer route.
AI Analytics
Ticket volume, SLA risk queue and resolution trends from live operational data.
AI Prediction
Repeat-failure and product trend forecasting for proactive service planning.
AI Chatbot
24/7 customer assistant for ticket status, booking, pricing and warranty FAQs.
Voice AI
IVR call routing and voice intake — phone requests become service tickets automatically.
Predictive Maintenance
Service due-date forecasting from completed job history and repeat visit patterns.
Fraud Detection
Anomaly alerts on high-frequency claims, unusual values and suspicious closures.
Smart Scheduling
City-wise slot recommendations balanced against engineer capacity and open load.
Enterprise Trust, Delivered Daily
Ten reasons India's leading enterprises choose us as their after-sales infrastructure partner.
Unified Service Platform
Tickets, dispatch, field team, portals and reporting in one system.
AI-Powered Dispatch
Intelligent engineer assignment by skill, location and workload.
Live Tracking
Real-time GPS tracking with customer-facing ETA updates (platform capability).
Digital Reports
Photo-documented service reports with e-signatures.
Dedicated Support
Account management and onboarding for enterprise brand partners.
SLA-Ready Engine
TAT rules, SLA tracking and escalation workflows built in.
Original Spare Parts
Genuine parts sourced directly from OEM supply chains.
Real-time Dashboard
Executive visibility into every ticket, engineer and warehouse.
ISO Process
ISO-aligned SOPs for installation, repair and quality control.
Secure Platform
SOC-ready infrastructure with encrypted data at rest and transit.
From Request to Analytics in Nine Steps
The end-to-end workflow from brand call intake to ticket closure and reporting — built for nationwide operations.
Customer Request
Request via app, web, call center or marketplace integration.
AI Ticket Creation
Intelligent categorization, priority scoring and SLA assignment.
Engineer Assignment
AI dispatch matches the best engineer by skill and proximity.
GPS Tracking
Customer receives live tracking link with accurate ETA.
Repair
On-site service with digital checklist and photo documentation.
Invoice
Transparent pricing with instant digital invoice generation.
Warranty
Automatic warranty registration and claim linkage.
Feedback
NPS collection with closed-loop escalation for detractors.
Analytics
Data flows into executive dashboards for continuous improvement.
Pan India Service Network
Nationwide coverage across major metros and tier-2 cities — a growing network of service centres and certified engineers.
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Cities
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States & UTs
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Regional Hubs
Built for Real After-Sales Operations
How brands, service centres and OEM programs run daily service on the APPLYMEND platform.
Electronics Brand Network
Challenge
Daily service calls spread across spreadsheets, WhatsApp groups and multiple service centres with no single view of tickets or SLAs.
Solution
APPLYMEND platform — AI dispatch, ticket lifecycle, field team module, brand onboarding and customer portal in one stack.
Outcome
Every call logged digitally, engineers assigned automatically, and brand teams track status from open to completed in real time.
AI Dispatch
Platform Module
Live Platform
Capability
Multi-Brand Service Operator
Challenge
Running after-sales for multiple brands without losing control of TAT, engineer capacity or service-centre performance.
Solution
One platform instance with brand-wise dashboards, partner portal, service-centre ledger and configurable TAT rules.
Outcome
Brands, service centres and field engineers work on the same system — fewer missed calls and cleaner reporting.
Multi-Brand
Platform Module
Partner Portal
Capability
Enterprise OEM Program
Challenge
Need white-label customer experience, ERP/API connectivity and executive dashboards without building software in-house.
Solution
Customer portal, partner hub, REST API, webhooks and command-centre analytics deployed on APPLYMEND infrastructure.
Outcome
OEM-ready after-sales stack with branded portals and integration hooks — operations and technology on one platform.
REST API
Platform Module
White-Label
Capability
Trusted by Operations Leaders
Teams running after-sales on APPLYMEND — from brand dispatch to field execution and service-centre coordination.
“APPLYMEND replaced scattered tools with one platform. Tickets, dispatch and service-centre visibility finally live in the same dashboard.”
Rajesh K.
VP — After Sales
Consumer Electronics Brand
“Field team portal and service-centre login changed how we work — engineers update jobs on the go and we see everything without chasing calls.”
Priya M.
Head of Service Operations
Appliance Service Network
“We compared several options. The full platform — customer portal, partner access and API — was already there. That made the decision easy.”
Amit S.
Director — Service Centres
Pan India Operations
Connects to Your Enterprise Stack
Pre-built connectors and open APIs for seamless integration with your existing systems.
Knowledge for Enterprise Decision Makers
Everything you need to evaluate, implement and optimize your after-sales operations.
Frequently Asked Questions
Answers to common questions from enterprise buyers and operations leaders.
Build the Future of After-Sales
Join a team that's redefining enterprise service infrastructure across India.
Senior Full Stack Engineer
Enterprise Sales Director
Field Operations Manager
Let's Build Your Service Network
Corporate inquiries, demo requests, partnership opportunities and engineer onboarding.
Get in Touch
Pan India HQ · Registered Office
KH. No. 2154, New KH. No. 102, By 10, Amar Colony, Nangloi, Pole No. MDKJ374, New Delhi, 110041, India
GSTIN: 07EBQPS8558N1ZB